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School Name

St Mary's C of E (VA) Primary School

Aspiring for Excellence

Get In Touch

Safeguarding & Wellbeing

Welfare and Support Officer at St Mary's C of E (VA) Primary School


If you would like to contact our Welfare and Support Officer please email Hayley Bloxham on confidentially.


Please contact 111 or 999 for health emergencies.


Support Helplines & Websites:


Child Exploitation Online Protection Command.  You can make a report to CEOP if you are worried about online abuse or concerned about the way someone has been communicating online.

Childline is there to help anyone under 19 in the UK with any issue they’re going through whether it’s something big or small.

The Citizens Advice Bureau (CAB) is an independent service that provides free, confidential, impartial advice to everybody regardless of race, gender, sexuality or disability.

  • Crisis Team - call 111 (option 2) or the Crisis Support Service (for Young People) on 0300 555 1201

If you or someone that you care for is having an urgent mental health issue.

Family Action provide a listening ear, answer particular parenting questions or help with guidance around more complex issues. All support takes place via telephone, text message or email and is free.

Family Lives offers a confidential and free helpline service for families in England (previously known as Parentline) with emotional support, information, advice and guidance on any aspect of parenting and family life.

Gingerbread is the leading national charity working to help single parent families and their children. The Gingerbread Single Parent Helpline provides support and expert advice on anything from dealing with a break-up to going back to work or sorting out child maintenance, benefit or tax credit issues.

Mind UK provide advice and support to empower anyone experiencing a mental health problem – an online mutual support community.

A mental health helpline page with a list of organisations you can call for immediate assistance.

  • NHS Every Mind Matters - Expert advice on how best to look after mental wellbeing while staying at home      during the coronavirus outbreak. The advice contains practical steps a person can take and includes               videos, tutorials and links to other useful resources.
  • NSPCC Helpline0808 800 5000

Trained professionals providing expert advice and support if you’re concerned about a child or if you’re a parent or carer looking for advice.

If you need someone to talk to, the Samaritans listen. They won't judge or tell you what to do, but provide emotional support on the phone and by email for anyone who is struggling to cope.

Offering support for people who have been made homeless, are at risk of becoming homeless or who are living in unsuitable housing.

              To make sure Uttlesford residents get the help they need during the coronavirus pandemic, the council                  has launched an online and phone service.


Domestic Abuse Support:

24 hour domestic abuse helpline.

Helpline for victims of domestic abuse in Essex available from 8am to 8-m weekdays and 8am to 1pm weekends.  Referrals can also be made online.

Helpline for male victims of domestic abuse.

              Helpline for perpetrators of domestic violence who wish to stop.


Triple R programme

Triple R is a trauma informed based Domestic Abuse programme which has three aims:

  • To enable victim/survivors to recognise abuse and its impacts on them and their children.
  • To enable them to recover from abuse and support their children to do so.
  • To develop resilience by building on their strengths and addressing challenges in order to build a better sustainable safe future for themselves and their families.

Please call 03301 025811 or email to make a referral.


Virtual Rosie Women’s Centre

Our virtual drop in is now open every Tuesday 9.30am – 1pm

The virtual drop can support you with the following:

  • Domestic Abuse
  • Stalking
  • Legal rights and access to legal assistance
  • Benefits
  • Housing
  • Emotional support
  • Access to refuge or community support
  • Access to specialist online programmes

The service is open to anyone who requires support in a confidential and safe manner and will be delivered via Zoom. If you would like to book an appointment please call our emergency line on 03301 025811 and quote the Rosie Centre drop in.

Keeping Children Safe in Education document January 2021

Please see below a link to our Child Protection Policy and Safeguarding Policy.

Parenting Support


Family Lives:

Family Lives provides help and support on all aspects of parenting and family life, offering advice for families before they reach crisis point.

Parentline: 0808 800 2222




Specifically for families with a child aged 8 or below, Home-Start supports families through their toughest times.  Trained volunteers work alongside families to overcome the challenges, build on their strengths and offer support.

phone: 01245 847 410



Essex Family Support Service:

This service provides support to families with children aged 8 – 19 who are not receiving support from specialist and statutory services

phone: 01206 505 250



Parenting Alone- Volunteer Befrienders:

Support and advice specifically for single parents. Parenting alone can be full of pressures and challenges. If you’re feeling lonely, lacking in confidence, not getting out enough, swamped by responsibilities or desperate for 'adult conversation' a volunteer Befriender may help.



Parenting Together Support Programme:

This programme offers parents support to address conflict within their relationships, as well as strengthening their parenting skills.


NSPCC Learning:

This online guide shares practical advice and tips for positive parenting techniques that work well for children – from babies to teenagers.  These techniques encourage better behaviour and help parents find out what works for them and their child.


Free Online Course - Advanced Parenting Skills

As you might have heard the government have signposted families and schools to new websites to support with at home learning.


I wanted to draw your attention to the SEND toolkit from BBC bitesize (for special education needs support if appropriate to your child's needs) and the Wellbeing lessons supplied. 


SEND Toolkit








Year 6


Home Learning with BBC Bitesize - Wellbeing for Year 5 - BBC Bitesize

This video clip helps explain what teamwork is to your child. Six young children are learning the skills needed to work as a team on a search and rescue challenge.

I am sure there will be more lessons released in the coming weeks.


If you have any concerns and require additional support please use the 'SEND - finding this tricky...' page on the school website for special educational needs and disability support, PSHE and Wellbeing.


Please also contact your child's class teacher, Mr Jarmian the Headteacher or myself the school Inclusion Leader.


I hope you find this helpful.

Kind regards


Emma North

Inclusion Leader

St Mary's C.E Primary School

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